Privacy Policy

In General

FOBO.Live (hereinafter, “FOBO”), a fully owned product of Smart Chain Information Technology Consultancy Ltd. with offices at Kizad HQ, Al Taweelah, Abu Dhabi, UAE, CN (Commercial License Number) CN-3700178, and with email address

Hereby informs the user how we deal with their personal information.

Purpose of the Processing and Legal Basis

These personal details shall be processed solely to respond and deal with the requests for information made by subscribers, WHICH INCLUDES:

  • To manage your access to the services provided by the Website, your customer opinion on products, services or contents.
  • To carry out operations that relate to the management of customers concerning the contracts, orders, deliveries and invoices, and the unpaid invoices and possible disputes about the use of our products and services.
  • By those purposes, the personal data will be kept as long as our relationship ends. The personal data shall be kept during preservation periods for legally stipulated liabilities.
  • To send advertising information on news and offers regarding the products and services, promotions and innovations related to the activity of THE COMPANY via any channel, including e-mail.

If the USER consents to the personal data treatment for this purpose, the USER must check the box enabled on the WEBSITE or Service. The USER shall withdraw the consent at any time by contacting THE COMPANY or by clicking the before mentioned check box.

The legal basis for the processing is the freely given consent. You are requested, for this purpose, to give your consent to this privacy policy and accept these General Conditions. Failure to accept this privacy policy will imply that the services rendered and website contents offered by FOBO shall not be made available and that the system subscription process shall be interrupted.

Categories of Data

The user must complete all required fields form with truthful, complete and up-to-date information, except for details where completion is indicated as optional, for being strictly required by FOBO in order to be capable of complying with the beforenamed purposes. Otherwise, FOBO does not deal with your request. Users guarantee that the personal details given to FOBO are true and are responsible for notifying of any modification to them.

The data relating to bank cards are stored no longer than the time necessary to allow the fulfilment of the transaction, except in the case of a subscription, to facilitate the payment of regular customers. In that case, bank card data are stored for the whole duration of your subscription and at least until the date at which you carry out your last transaction. Such storage is implemented by our secured payment service providers Stripe and Braintree. By subscribing to the services offered on the Website, you expressly agree to this storage. Data relating to the visual cryptogram or CVV2 on the back of your bank card are not stored. In the case of a payment by bank card, however, data relating to the bank card may be stored as intermediary archives for evidence purpose regarding the current legal obligations.

Automated Decision-Making

FOBO informs the Users that by using the services will be proceeded by automated decision-making, including profiling. The aim of this treatment is the adequacy of the listed purposes named here before.

Privacy and Security Settings

FOBO reserves the right to amend this policy in order to adapt it to new regulations or case laws and industrial and/or commercial practice.

If FOBO decides to change its Privacy Policy, it will post those changes on this page. This policy was last modified on September20th, 2020.

Under all circumstances, users must read and expressly accept to consent the data treatment referred by this Privacy Policy, before using the services.

FOBO has adopted the Data protection security legally required and strives to install additional technical measures and means within its scope to avoid the loss, misuse, alteration, unauthorised access to and theft of the personal details provided. FOBO agrees to use all of the details sent by registered users with the utmost confidentiality and resilience.

FOBO will store the personal data until the personal data are no longer necessary for the purposes for which they were collected or when the data subject withdraws consent on which the processing is based. Hence, shall not be applied, and the personal data will keep stored when that processing is necessary for compliance with a legal obligation.


Recipients and Personal Data Transfers

FOBO guarantees that under no circumstances shall it notify, or transfer said details to third parties, except where expressly authorised by the users. The data could be communicated to the following third-party recipients: Public Administrations for compliance with legal obligations. They can also communicate to the following categories of recipients: Suppliers of electronic communications services and online office automation, hosting, SaaS services such as CRM/ERP, management, accounting, auditing and lawyers. FOBO could transfer personal data to recipients located in the United States of America, who are included in the Privacy Shield list, which has a decision to adopt the European Commission.

Rights of the Users

Users are, at any time, entitled to exercise their rights of access, rectification, erasure, restriction of processing, data portability, not to be subject to a decision based solely on automated processing, including profiling, and object, by contacting FOBO and sending written notification to, attaching a copy of their National Identity Document or another equivalent identity document. The users have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. The users have, as well, the right to lodge a complaint with a supervisory authority.